ideaPrinter provide 1 year free warranty from the date of delivery or retail store purchase date as show on customer’s shipping confirmation or receipt.

ideaPrinter also provides a pay-needed maintenance service for life after 1 year free warranty.

ideaPrinter Support Plan will cover the following non-consumable parts:
Main boards, extruders, LCD displays, user interface components (dials), power supplies, cables and wire harnesses, motors and mechanical components.

The Plan does not cover the following consumable parts:
Filaments, acrylic build plate, SD card, blue tape.

  Guangzhou Kinger  Co., Ltd. is a professional designer and manufacturer of FDM 3D printer in the world, which consolidates talents from Fortune 500 and prestige universities such as MIT, Fudan University, and focus on technology research and application of 3d printing.

The company sets up offices in China, USA, HongKong, Singapore and Korea, with these offices we provide professional and great service to our customers.

1. What is 3D printers? 

3D Printing is way of making three dimensional solid objects from a digital file. The three dimensional object is created by the printer laying down layers of a material to form an object with an incredible amount of accuracy.

2. Are 3D printers hard to use? 

No. All of the printers arrive fully setup and ready to go. By following the step by step instructions included with all of our printers you'll be printing your own objects in no time at all.

3.  What type of materials do you use?

Our printers currently use PLA and ABS Plastic Filament. 

4.  How fast can a 3D Printer print?
100-300mm/s. The printing time depends on the object that you're printing, the more detail required the longer it will take to complete.

5. Where do I get 3D models?

3D Printing has become unbelievably popular over the last few years so there are now hundreds of websites offering a huge library of models that you can use for free to print. Or you could use scanners to scan and print.

If you are interested in our products, please contact with me freely and I will show you more details then, thanks a lot!